Frequently Asked Questions
01
Working Together
Every project starts with a conversation. Here's how I work with clients, from our first discussion through to launch and ongoing support.
Expert Web was founded by me, Tim Holt, a senior web developer and technical consultant with more than 30 years of experience designing, developing and improving websites and digital systems.
Unlike a traditional agency, you work directly with the person leading your project. There are no unnecessary layers between your business and the technical decisions being made. Where specialist expertise adds genuine value, trusted Expert Web specialists can be brought into the project while you retain a clear point of contact.
My goal is simple: build websites and digital solutions that genuinely help businesses grow.
I work with businesses of all sizes, from ambitious start-ups through to established companies looking to modernise their online presence.
Whether you need a brand new website, AI readiness improvements, custom Webflow development or technical consultancy, every project is tailored around your business goals.
Yes. Expert Web works remotely with English-speaking businesses and teams across the UK, Australia and internationally, using Zoom, Google Meet, email and collaborative project tools.
Distance has never been a barrier to delivering successful projects.
Many web agencies focus purely on design. Others focus only on SEO. Expert Web combines modern website development, AI optimisation, technical integrations, automation and business strategy into one service.
Every decision is made with one goal in mind: creating websites that not only look professional but generate enquiries, support business growth and remain future-ready.
Ready to discuss your project?
Let's talk about your goals, ideas and how we can build something that genuinely helps your business grow.02
Website Development
Whether you need a brand-new website or a complete redesign, these answers explain how I approach every project.
Yes. Webflow allows me to create incredibly fast, secure and flexible websites that are easy for clients to update without relying on plugins or constant developer support.
Absolutely. Sometimes a complete rebuild is the right solution, while in other cases improvements to the existing website deliver better value.
I'll always recommend the option that makes the most sense for your business.
Yes. Using modern tools such as Webflow, Wized, Xano and trusted third-party integrations, I can build membership systems, client portals, booking systems, CRM integrations, automation workflows and much more.
Yes. Every website is designed so you can easily update content, images, blog posts and pages without needing technical knowledge.
Training can also be provided if required.
Planning a new website?
Whether you're starting from scratch or redesigning an existing site, let's discuss the best solution for your business.03
AI Readiness
AI-powered search is changing how businesses are discovered online. Learn how AI Readiness works and how your website can stay ahead.
AI Readiness refers to how easily artificial intelligence platforms like ChatGPT, Google AI Overviews, Perplexity and other AI-powered search tools can understand, interpret and recommend your website.
As search evolves, websites need to be structured not only for search engines but also for AI systems that summarise and recommend online content.
AI SEO goes beyond traditional search engine optimisation.
It focuses on improving how AI systems discover, understand and reference your website by improving content structure, technical signals, authority and semantic clarity.
The audit analyses key areas including:
- AI discoverability
- Website structure
- Technical SEO
- Structured data
- Trust signals
- Content quality
- Crawlability
- Improvement opportunities
It provides practical recommendations rather than confusing technical jargon.
Yes. The audit is designed to identify opportunities for improvement, and I can help implement the recommendations if you choose to move forward.
There is absolutely no obligation after receiving your report.
Curious how your website performs?
Discover how AI platforms see your website and identify opportunities to improve your online visibility.04
Pricing
Every project is different, which is why I provide honest, transparent pricing based on your specific requirements. No hidden costs, no confusing jargon—just clear advice and realistic quotations.
Every project is different, so pricing depends on the size, functionality and complexity of the website.
Following an initial discussion I'll provide a clear quotation with no hidden costs.
Whenever possible, yes. Clearly defined projects are usually quoted as fixed-price work, giving you confidence about costs before development begins.
Smaller websites can often be completed within a few weeks, while larger custom projects naturally require more time.
You'll always receive a realistic timeline before work begins.
Need a tailored estimate?
Tell me about your project, and I'll provide a clear, no-obligation quotation based on your goals and requirements.05
Support
Your website should continue to evolve after launch. Whether you need updates, maintenance, new features, or technical support, I'm here to help keep everything running smoothly.
Yes. Launching your website isn't the end of the relationship.
I can continue supporting your website with updates, improvements, maintenance and ongoing technical advice whenever you need it.
Yes. Many clients come to Expert Web because they already have a website that needs improving rather than replacing.
I'm happy to review your existing setup and recommend the best path forward.
Need help with an existing website?
From ongoing maintenance to technical improvements, I'm here whenever you need reliable support.06
Consultancy
Sometimes the most valuable investment isn't a new website—it's making the right technical decisions before development begins. Independent advice can save time, money, and costly mistakes.
Yes. With decades of commercial experience, I also work as a consultant helping businesses plan websites, review technical architecture, improve user experience, streamline workflows and prepare for emerging AI technologies.
Sometimes the best investment isn't building something new — it's making smarter decisions before development even begins.
Absolutely. A fresh technical review often identifies opportunities to improve performance, user experience, lead generation and future scalability without rebuilding everything from scratch.
Looking for independent technical advice?
Get experienced guidance on websites, AI readiness, integrations and digital strategy before making important decisions.
